Friday, April 25, 2014

Real Estate. Foncia insulted its customers in comments

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The Council of State has confirmed a warning by the National Commission on Informatics and Liberties (CNIL) against the real estate group foncia “for excessive Comments» files to clients or prospective clients.


Thousands excessive comments


This warning

2011 date remained hitherto confidential Foncia with before the Council of State. In a statement released Wednesday on its website and initially unveiled by Rue89 , the CNIL said it had found in 2010 on the occasion of a control in Foncia “the presence of thousands of comments regarding excessive on clients or prospective clients of real estate agents, subsidiaries of the group “.


On

illness or religious opinion


addition insulting or comments relating to convictions as “dishonest tenant (prison)! “, the files contained information on health (as ” to Mr. Parkinson “), or religious opinions (” very religious Jewish family “).


Public Warning


CNIL decided to impose a public warning against Foncia, but the group has asked the Council to State to annul that decision suspending its publication. In a judgment of 12 March, the Council of State rejected the application Foncia, so that the warning is now public, says the CNIL.



foncia deplores the terms


In a statement released Friday, said Foncia take note of the decision of the State Council and stressed that the group “deplores the language used by some of his colleagues in comments from computer databases, which even if they are isolated, going against ethical values ​​advocated and practiced within the network Foncia “.


The group, which includes nearly 600 agencies with 7,500 employees, claims to have strengthened its control in particular by appointing a data protection or corresponding intensifying awareness-raising and training of its employees. It ensures that “it does not reflect” the daily work of the latter.




Ouest-France – News



Real Estate. Foncia insulted its customers in comments

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